Evaluate programs by what they actually are. Not a word in an invoice

I wanted to share this with everybody because so far it's cost me $500 which I thought was covered under the scholarship. My boys are passionate about basketball and I saw that the Orlando Magic had a basketball program after Thanksgiving. While reading the information of the program, it looked like it would totally qualify under a sports training program. Basketball is their primary physical education. So I signed them up them it was a 2-day program where I take them at 9:00 a.m. and pick them up at 4:00. In the meantime, they had Orlando Magic trainers working with them on their basketball skills. They liked it so much that I signed them up for the clinic after Christmas. Same thing took him in the morning. Picked him up at the end of the day.

When I submitted the invoice and proof of payment they declined because on the invoice it said Orlando Magic basketball camp. I can totally understand why a camp would not be included and I did a search of what is the legal definition of a camp. To me it's a place where you stay and eat there.

This was not a camp. It was a clinic so because of one word they denied me the refund for their physical education training. Whoever administers this scholarship needs to understand the essence of the program and not a word.

Does anybody know if there's a way to appeal or if there's a way to go above the people you talk to on the phone who tell you is not refunded because it says camp on the invoice.