I received emails from Step Up today for each of my three kids, informing me that funds had been deposited into their accounts. After some waiting, I was able to log in... Funds are showing on the dashboard, and I also have the Reimbursements and Marketplace tabs. (Though trying to actually go to the MyScholarShop brings up an error message. I haven't tested the reimbursement process.)
Other parents are confirming the same thing.
I just wanted to share this here for two reasons:
Movement is happening! Things ARE being worked on and rolled out.
This is probably going to still be a process. Not all of the features may go live at once. It may take a bit of time for everything to release/roll out into individual accounts.
Some parents are still waiting to find out if they've even been awarded, much less funded. If you're in that boat, we mentioned in our Livestream today that our Step Up contact said they are planning to award more PEP scholarships this week. Hang tight! You should know soon.
(I don't have an exact timeline or any further info on any of this, but if we hear more info directly from Step Up, I will let you all know here in the forum!)
Update as of 9/19/23: Step Up posted on their Facebook page yesterday, addressing those who received the Awarded email but have not yet been switched to FTCPEP in their system. See it here! https://www.facebook.com/photo/?fbid=682804333881666&set=a.405367998291969
I did a lot of amazon purchases for school supplies. Do you think they will reimburse from that vendor? I didn't see it listed on the drop down
Had a couple questions:
What's the timeline for getting approval on submitted reimbursements?
Are funds released in 4 payments?
I talked to StepUp today about the error message on the myscholarshop tab. She said they are funding all those awarded first, then they will start on the shopping site.
Update: Step Up posted on their Facebook page yesterday, addressing those who received the Awarded email but have not yet been switched to FTCPEP in their system. See it here! https://www.facebook.com/photo/?fbid=682804333881666&set=a.405367998291969
We had funds deposited today too! I got the same error message for the Marketplace, and I experienced trouble with the reimbursement form. It would not show anything but the first page of my invoice/receipt, which didn't contain all the details or total. No matter what I tried I couldn't get it to show multiple pages. We'll see how it unfolds, but very thankful for movement for now!
We had our one PEP child funded today as well! Yay for movement!!
Yes, we submitted one reimbursement today as well. It's pretty easy and straight forward process but we will see how it goes from here. 🙂
Thanks Crystal! One of our children were funded today and the other one is still waiting to be awarded. We submitted to reimbursements today, hopefully it worked.